Frequently Asked Questions

2- Professional Training

2.1 Are Elite's training programs certified?
Yes. All Elite training programs are certified and recognized by the relevant authorities, guaranteeing official validity and professional recognition for our trainees.

2.2 - Who can register for the training courses?
Our training courses are designed for anyone interested in starting out in the field of wellness, massage, and therapies, regardless of prior experience. For those seeking to deepen their skills or specialize, prior experience in the field is required.

2.3 - Do the training courses include a practical component?
Yes. All training programs include an intensive practical component, ensuring that trainees develop the essential technical skills for professional practice.

2.4 - Can I attend training sessions after work hours or on weekends?
Yes. Elite offers different schedules, including after-work and weekend options, to better suit the availability of trainees.

2.5 - How can I register for a training course?
Registration can be done through the online form available on our website or directly at our office. After submission, we will contact you to confirm your registration and guide you through the payment process.

2.6 - How do we validate a registration?

We only validate your registration after you have completed the full form and received payment of the registration fee.

of the intended course.

2.7 - If Elite Spa cancels the course, will I be reimbursed for the amount paid up to that point?

In the event of cancellation of the training course before its start, registered participants will be contacted and will be able to choose from:

1. Use the amount paid for another edition of the same course;

2. Use the amount paid for another course that is part of our training offer;

3. Refund of the amount paid if the class does not open within the expected time (up to 2 months after the scheduled start date).

2.8 - Can I withdraw from the course I've enrolled in? Will I be reimbursed?

Under the terms of Decree-Law No. 24/2014, applicable to distance contracts, the customer has the right to freely terminate their contract, without giving a reason, within 14 calendar days from the date of purchase (registration).

Once the legal withdrawal period has expired, if a customer decides not to participate in the event/purchase, no amount will be refunded. The course fee will be retained and available as credit for a period of 1 year, provided that the withdrawal is communicated at least 35 days before the start date of the event.

Without prejudice to the provisions of the preceding points, if the client has opted for payment of the tuition fee in installments, under the Payment Methods clause of point 4, they are obliged to pay the full price agreed at the time of purchase, and the client is obliged to pay Elite Spa all installments arising from the contract, plus all costs related to late payment interest, administrative expenses, legal fees, court fees and costs, among others, for the judicial or extrajudicial resolution of any dispute.